At TF8, we support multiple Platforms, so our Traders always have a choice of their preferred platform.

Supported Trading Platforms at TheFloor8

If you’ve completed your purchase but haven’t received your trading credentials yet, don’t worry, this is usually a quick and easily resolved issue.

I Didn’t Receive My Login Credentials

slippage and execution delays can occur, and this is a normal part of trading in real market conditions.

Will I Experience Slippage or Execution Delays

TF8 fully supports the use of indicators, tools, and trading software to help you execute your strategy effectively.

Can I Use Indicators & Trading Tools?

No. Thefloor8 (TF8) does not allow traders to select their own broker. All trading is conducted through our pre-approved broker partners to ensure consistency and reliability across all accounts.

Can I Choose My Own Broker?

Can I Use Expert Advisors (EAs) or Automated Strategies on Funded Accounts?

TheFloor8 Refund Policy

This section covers technical questions, platform usage, and troubleshooting, ensuring you can trade without interruptions

Platform & Technical

How to Access Tradelocker

Here’s a step-by-step guide on how to easily place a trade on TradeLocker on your desktop and mobile.

How to place a trade

Managing your Stop Loss and Take Profit (SL&TP) effectively is one of the most important parts of trading.

How to set SL&TP on chart

Closing, or partially closing an open or pending position on TradeLocker is a pretty straightforward process.

How to close a trade position

TradeLocker supports multiple languages. Follow these simple steps to change your language settings and enjoy a localized experience

How to change the language on TradeLocker

Reorganizing your favourite instruments on TradeLocker is simple.

Follow these steps

How to reorder favorite instruments

One-click trading allows you to make quick decisions without delays and execute your trades instantly. For example, if you would like to open or close a trade, this feature makes…

How to enable one-click trading

How to use break even on TradeLocker

How to use on-chart trading features

How to use SL/TP calculator

How to use trailing stop loss

What are bid and ask prices

How to place a pending order

How to use the multiple chart layout on TradeLocker

Setting up price alerts on TradeLocker is quick and easy. Follow this simple guide to get started:

How to set price alerts on TradeLocker

Guides, tutorials, and learning resources

Tradelocker Guide

How to Access MatchTrader

How to Place a Trade

All open trades and pending orders are managed from the Positions tab in MatchTrader. Here’s a full guide to monitoring, modifying, and closing your trades.

How Do I Manage My Open Trades in MatchTrader?

How Do I Set Stop Loss and Take Profit in MatchTrader?

This guide covers everything you need to know to get started with matchtrader — from logging in for the first time to placing trades, managing positions, and understanding your account metrics.

Matchtrader Guide 

Learn how to navigate the TF8 Dashboard, purchase new challenges, join competitions, request payouts, track your trading performance, access certificates, manage affiliate earnings, and find important rules and FAQs.

Getting Started with the TF8 Dashboard: Complete Guide for Traders

Learn how to navigate the TF8 dashboard, access your trading accounts, monitor account progress, track objectives, manage account settings and find important account information.

TheFloor8 Dashboard Overview: A Complete Walktrough

Home

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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